Delivery Policy


Delivery Policy

  1. We require a valid physical address for delivery.
  2. Nationwide courier deliveries incur a flat rate of R 100. Orders exceeding R999.99 qualify for free delivery.
  3. Delivery typically takes 2 – 4 working days from the dispatch date. Please note that this refers to the date when your order leaves our offices, not the date of placement. If an item is out of stock or unavailable from suppliers, we will contact you to arrange alternative delivery dates or discuss order cancellation.
  4. We currently only deliver within South Africa.
  5. Free in store returns 

For further inquiries, please reach out to us at

Purchase Terms and Conditions

By making a purchase on our site, you acknowledge and accept our terms and conditions, limiting your rights to refunds or other forms of reimbursement as agreed upon. You must fully comprehend and agree to all terms and conditions before making any purchase through this platform. Payment indicates your understanding and acceptance of these terms. Orders can be cancelled subject to our terms and conditions. Please contact us with any queries before completing a purchase. We are not liable for delayed deliveries resulting from various factors including but not limited to supplier delays, customs procedures, acts of nature, or transportation delays. Refunds are at the discretion of the company, with consideration given after 45 working days from the payment date. Please refrain from purchasing if you do not agree with these conditions. Additionally, customers are responsible for shipping costs incurred due to non-delivery caused by unavailability at the provided address or non-working contact numbers.

Return and Refund Policy

To qualify for any credit, refund, repair, or replacement under our Returns Policy, products must be returned directly to Brands Megastore. Should you wish to cancel your purchase, you are responsible for all shipping costs associated with returning the item to the original seller, along with a 10% handling fee. Cancellation requests must be submitted in writing and signed by the original purchaser. Refunds are subject to approval by Brands Megastore. All return requests must be made within 48 hours of delivery. Only unopened items in their original packaging are eligible for return. Please note that not all returns or cancellations will be accepted.